State Farm® Insurance Agent Nick Romo

"Nick Romo is an outstanding professional committed to listening and strengthening the client experience. He has hired a staff of professionals who value listening, being patient, and serving as valuable resource to clients. I am especially thankful for Melissa. Melissa was extremely helpful when I received some mail from State Farm that I did not understand. She was very patient with my questions and I felt very comfortable with being honest with her. I strongly recommend Nick Romo and his team to anyone that I meet in Ithaca who has questions about insurance."

"I've been a customer for 5+ years now. They first convinced me to work with them by offering a very cheap home owners policy (about 10% off of the nearest competition). I then looked in to them for snowmobile insurance and they were literally 80% off of the nearest competitor so I moved my 3 sleds over to them. Now I have all of my cars with them, all of my motorcycles, all of my trucks, all of my boats all of my rental property insurance. The only thing I don't do with them is watersport business insurance (they don't offer it) and historic car insurance. I must have over 20 policies with them and every time I compare to the nearest competitor they're at least 5% cheaper on every single policy. I will say that it's a bit of a hinderance that you have to plan ahead for insurance, you can't just go online like you can with Gieco, but with how nice the people are, how good the coverage, and how valuable the plans vs the cost, I am more than happy to plan a day ahead. They do make it as easy as possible when they are open and will bend over backwards to fix my poor planning when need be. Highly recommend them to all of my friends."

"I recently moved to Ithaca from Ft Worth, TX. I had been with the same State Farm agency for over 30 years and had a personal relationship with my agent there. I have found that again with Romo State Farm and my agent Melissa. She has been helpful, knowledgeable and very personable since the first call. Initially, I had a rental insurance with another agency my Fort Worth agency set me up for me here. When I called them for a quote for my car insurance it was 30% higher than what I was paying in TX. I questioned the agent, he checked with the owner and confirmed that was what my policy premium would be in NY. The coverage was exactly the same but the premium “here in NY” was higher. I decided to call another State Farm and called Romo and talked to Melissa. She quoted close to what I had been paying in Texas. Whether the other agency was higher or made a mistake, i do not know. I am so happy I called Romo. I have since moved my renter’s insurance to them, too. I love when I can have a personal relationship with my insurance agency. I have that with Romo and Melissa."

"Since starting at this agency, Melissa has been extremely helpful in getting me the best auto policy I could, answering whatever questions I had, and recently, getting my set up with renters' insurance. She has consistently been kind and very timely in her help, and I am glad I joined this agency!"

"If you get the pleasure of speaking with Melissa, she is absolutely wonderful! She is very kind, thorough, and quick to respond. I sincerely appreciate all of the effort she went through to look into my insurance policy and help me figure out how to optimize it better than it already was. She is amazing! Very happy with the service I received and look forward to speaking with her again in the future when needed (:"

"Although we have not changed insurance agents, yet- we are inclined to do so after meeting Nick. I cannot leave the house, but need my power of attorney notarized. We searched a long time before a friend of a friend who is also in the real estate business connected us to Nick, who without pause offered to come to our house and notarize a power of attorney. Friendly, professional (a rare balance accomplished) and someone who moved from a large city but who embraces this city and environs. We liked him very much."