State Farm® Insurance Agent Nick Romo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Galal Hassanein
November 25, 2025
5
out of
5
rating by Galal Hassanein
"The best customer service with knowledge when I need it is There any times they help you, they support you and the most best Think ever they do the stuff on the documents fast thank you so much. God bless you."
We responded:
"Thank you, Galal! I'm happy to know that you appreciate our team's support and efficiency with your documents. Your kind words mean a lot to us. Let us know if there's anything else we can assist you with!"
Pradeep Ambrose
November 25, 2025
5
out of
5
rating by Pradeep Ambrose
"Fran was great in taking me through the options and getting me renters insurance on my new apt - thanks Fran!"
We responded:
"Thank you, Pradeep! I'm happy to hear that Fran was able to assist you with your insurance needs. We appreciate your feedback and are here if you need anything else. Enjoy your new apartment!"
Jesse Steve
November 25, 2025
5
out of
5
rating by Jesse Steve
"Serenity was so attentive… She even handled me well when I was essentially refusing to deal with anybody except Nick… And I can be a pain in the butt too;) Saved money. Smooth transition. Clean and responsive and direct communication. Edit^^^to add Fran to the list of clear/direct and attentive hands at this State Farm firm! Thank you all Happy thanksgiving! Would hire . 5 stars So Nick , if you see this, I am requesting that serenity also sign this year’s Christmas card:) also please let Fran sign the card as well:) Thanks guys. We love our State Farm team"
We responded:
"Thank you, Jesse! I'm happy to hear about your positive experience with Serenity and the team. It's great to know that the transition was smooth and communication was clear. I'll be sure to pass along your kind words to Serenity! We appreciate your support and are here for any other needs you may have. Let us know if there's anything else we can do for you!"
Xuran
November 21, 2025
5
out of
5
rating by Xuran
"Wonderful experience!"
We responded:
"Thank you, Xuran! I'm happy you had a wonderful experience with us. If you ever have any questions or need assistance, feel free to reach out. Thanks for choosing us!"
Dennis Caso
November 20, 2025
5
out of
5
rating by Dennis Caso
"The interaction was great, everything was easy and went very smooth. Thank you!"
We responded:
"Dennis, thank you for your review! I'm happy to hear that your experience was smooth and easy. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Henry Kenworthy
November 19, 2025
5
out of
5
rating by Henry Kenworthy
"They have always been very professional and super easy to work with."
We responded:
"Thank you, Henry! I'm happy to know that you find our team professional and easy to work with. Your feedback means a lot to us. If you ever need anything else, feel free to reach out!"
Jon Kozlowski
November 17, 2025
5
out of
5
rating by Jon Kozlowski
"Fran is very easy to work with."
We responded:
"Thank you, Jon! I'm happy to hear that Fran made your experience smooth and enjoyable. Our team is dedicated to providing excellent service. Let us know if there's anything else we can assist you with!"
Matt Branneman
November 12, 2025
5
out of
5
rating by Matt Branneman
"Fran is super cool!! She was great!"
We responded:
"Thank you for your review, Matt! I'm happy to know you had a positive experience with our office. We’re here to help with any insurance needs you might have in the future. Thanks for choosing us!"
Maria Saccuccimorano
November 12, 2025
5
out of
5
rating by Maria Saccuccimorano
"Fran was great. She was helpful adding a car onto my insurance policy and offered ways to keep my insurance costs manageable. Thanks!"
We responded:
"Thank you, Maria! I'm happy to hear that Fran was able to assist you so effectively. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Lori Christy
November 10, 2025
5
out of
5
rating by Lori Christy
"Fran did her job and I was able to get lower Home Insurance Policy!! She was great with everyone involved and the process was excellent!!"
We responded:
"Thank you, Lori! I'm happy to hear that Fran was able to assist you in securing a lower insurance rate and that the process went smoothly. We appreciate your feedback and are here if you need anything else!"
Megan Schultze
November 7, 2025
5
out of
5
rating by Megan Schultze
"Fran answered my questions"
We responded:
"Thank you, Megan! I'm happy to hear that Fran was able to assist you with your questions. Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
Jeff Szuc
November 7, 2025
5
out of
5
rating by Jeff Szuc
"Fran has been very helpful every time I’ve called"
We responded:
"Thank you, Jeff! I'm happy to hear that Fran has been so helpful whenever you've reached out. Our team is dedicated to providing excellent service, and it's wonderful to know we're meeting your expectations. If there's anything else you need, feel free to contact us anytime!"
Michael McGuire
November 5, 2025
5
out of
5
rating by Michael McGuire
"I needed to get auto insurance set up for a new car. I needed to get the paperwork quickly I called for an appointment, and spoke with Fran. She offered to see me immediately. She took care of everything. She is knowledgeable, and very professional! I had a great experience, and highly recommend Fran, and this agency."
We responded:
"Thank you, Michael! I'm happy to hear that Fran was able to assist you promptly and professionally with your auto insurance needs. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Christine Marchuska
November 4, 2025
5
out of
5
rating by Christine Marchuska
"Absolutely thrilled with our experience! My husband and I have worked with State Farm reps Nick and Catrina Roma for our auto, motorcycle, and boat/recreational insurance, and they are exceptional. Their attention to detail is unmatched—they proactively review our coverage, explain options clearly, and consistently find the best policies at the best prices for our family. They’re responsive, knowledgeable, and genuinely invested in protecting what matters to us. It’s rare to find this level of service and care. Five stars without hesitation—highly recommend Nick and Catrina!"
We responded:
"Christine, thank you so much for your wonderful feedback! I'm happy to hear that you and your husband have had such a positive experience with our office. Our dedication to providing detailed and attentive service is something we truly value. If there's anything else we can do for you, just let us know. Thanks for choosing us!"
Tim Reynolds
October 31, 2025
5
out of
5
rating by Tim Reynolds
"Fran was awesome"
We responded:
"Thank you, Tim! I'm happy to hear that Fran provided you with awesome service. Our team is dedicated to delivering the best experience possible. If you need anything else, feel free to reach out!"
Brandon Morey
October 30, 2025
5
out of
5
rating by Brandon Morey
"Had to have my son put on our insurance since he just got his license. Fran was extremely helpful with the whole process and even found some discounts to help us out. Very happy with the whole process."
We responded:
"Thank you, Brandon! I'm glad to hear that Fran was able to assist you with adding your son to your insurance and finding some discounts. We appreciate your feedback and are happy you had a positive experience with us. If you have any more questions or need further assistance, feel free to reach out anytime!"
rebecca grant
October 28, 2025
5
out of
5
rating by rebecca grant
"I could not get into the app no matter what I did. I tried absolutely everything the website said. Finally, I called the office only to find that the information the had for my account was not quite what I could find on my end. After some time, we finally got it sorted out. Such wonderful and patient help!"
We responded:
"Thank you, Rebecca! I'm happy to hear that our team was able to assist you with the app issue and provide the support you needed. We appreciate your patience and understanding throughout the process. If you have any more questions or need further assistance, feel free to reach out anytime!"
Jessica LeCuyer
October 24, 2025
5
out of
5
rating by Jessica LeCuyer
"Always have a great and conclusive experience with this insurance company. Every time I’ve called to need to some help they have been readily available even the customer service. I recommend these guys to everyone I can. I’ve never been happier."
We responded:
"Thank you, Jessica! I'm happy to hear that you've consistently had a positive experience with us. It's wonderful to know our team has been readily available whenever you've needed assistance. Your recommendations mean a lot to us. Let us know if there's anything else we can do for you!"
Jazz Connection
October 21, 2025
5
out of
5
rating by Jazz Connection
"Fran did an excellent job setting up my homeowners policy. She also made some adjustments to my car insurance after we discussed my current needs. It was a pleasure working with her!"
We responded:
"Thank you, Jazz Connection! I'm happy to hear that Fran provided excellent service while setting up your policy and adjusting your insurance. It's wonderful to know you enjoyed working with her. If you need anything else, feel free to reach out!"
karen hom
October 16, 2025
5
out of
5
rating by karen hom
"Fran was efficient, thorough, and answered all my questions. An easy call to make!"
We responded:
"Thank you, Karen! I'm glad to hear that Fran was able to assist you efficiently and thoroughly. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Ashley Ulacco
October 10, 2025
5
out of
5
rating by Ashley Ulacco
"I’ve always had a good experience with State Farm! And this time calling in to add a vehicle to the policy was no exception. Thank you Fran! This switch saved us money by combining both household vehicles and our home policy :) a win!"
We responded:
"Ashley, thank you for sharing your positive experience! I'm glad Fran was able to assist you and help you save by combining your policies. It's wonderful to know that you're satisfied with our service. Let us know if there's anything else we can do for you!"
Rayne
October 9, 2025
5
out of
5
rating by Rayne
"Fran was great today!!"
We responded:
"Thank you, Rayne! I'm happy to hear that Fran provided you with great service today. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Joseph Devine
October 8, 2025
5
out of
5
rating by Joseph Devine
"Fran was very nice and very helpful."
We responded:
"Thank you, Joseph! I'm happy to hear that Fran was able to assist you so well. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
jeff avery
October 8, 2025
5
out of
5
rating by jeff avery
"I had the best service ever.fran is the greatest."
We responded:
"Thank you, Jeff! I'm glad to hear you had excellent service from Fran. Our team is committed to top-notch support, and it's great to know Fran impressed you. If you need anything else, feel free to reach out!"
Dennis Zevotek
October 3, 2025
5
out of
5
rating by Dennis Zevotek
"Fran is super"
We responded:
"Thank you, Dennis! I'm happy to hear that Fran provided you with excellent service. We appreciate your feedback and are always here to assist with any insurance needs you may have. Thanks for choosing us!"