State Farm® Insurance Agent Nick Romo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Angel Dingle
February 11, 2026
"Very helpful and polite the willingness to help someone is always appreciated thank you and have a great day"
"Angel, thank you for your wonderful feedback! I'm happy to know you found our team helpful and polite. We’re always here to assist you with any insurance needs. Have a fantastic day!"
Irene Marion
February 11, 2026
"Always there to answer questions where you can understand them Fran was super great doing a quote"
"Irene, we're pleased to know that we were able to provide clear explanations to your questions! Our team is always here to ensure you understand your insurance needs. Thank you for recognizing our commitment to clarity and customer service. - Nick Romo - State Farm Insurance Agent, Ithaca, NY"
Ariana Bastian
February 11, 2026
"Fran has been awesome with taking care of my vehicle insurance and helping me remove one of my vehicles!"
"Hey, Ariana! Thanks so much for letting us know that Fran has been awesome in taking care of your auto insurance and helping you remove one of your cars. We appreciate you trusting us with your coverage and are happy to hear the process was handled efficiently. If you ever need anything else, our team is here to help."
Valerie Foster Githinji
February 10, 2026
"Assessing correct amount of monthly car insurance after noticing discounts had not been applied."
grace Han
February 10, 2026
"Serenity is the best and so patient.Love her ."
"Thank you for your feedback, Grace! I'm delighted to hear that Serenity provided you with such a positive experience. We appreciate your kind words and are here to assist you with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Angel Kahala
February 6, 2026
"Incredibly helpful and extremely kind. Nick’s office has helped me so much with big things such as a Total Loss accident or small things like Good driving discounts, I feel supported at all times! I also want to mention Fran who was very kind over the phone and efficient at taking care of policy related tasks."
"Angel, thank you for your wonderful feedback! I'm happy to know that you felt supported during the claims process and that everything was handled promptly. If you ever need anything else, feel free to reach out!"
Ari Goodman
February 2, 2026
"Serenity and Nick Romo helped me when I moved across the country. I just got into the state and had no idea steps I needed to take to get insured for everything. Serenity was constantly available to communicate with me every step of the way. She was always making sure I was aware of every step of the process and made me feel constantly reassured. Nick Romo and his team are fantastic and k am so glad I chose them."
"Thank you, Ari! I'm happy to hear that Serenity and I were able to assist you during your move and provide the support you needed. It's wonderful to know you felt reassured throughout the process. We’re grateful to have you with us. Let us know if you need anything else!"
Dawn Murphy
February 2, 2026
"Nick and his team were extremely helpful and professional. I highly recommend using them"
"Thank you, Dawn! I'm happy to hear that the team and I were able to assist you so well. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Ryan Plesnarski
January 27, 2026
"Fran was very helpful. Quick and easy adding of a vehicle."
"Hey Ryan! Thanks for letting us know that Fran made adding your car quick and easy. We’re happy she could assist and make the process simple for you. We really appreciate you taking the time to share your experience!"
Kirstin Zinger
January 15, 2026
"Fran was very helpful!"
"Hey, Kirstin! Thank you for sharing this and for the five stars. I’m glad to hear Fran was able to assist you and make your renter’s insurance experience a good one. We appreciate you choosing our team and taking the time to leave a review."
amy thomas
January 9, 2026
"Excellent customer service!"
"Thank you, Amy! I'm happy to hear you appreciated our customer service. If there's anything else we can assist you with, feel free to reach out. Thanks for choosing us!"
Belinda Mieleszko
January 8, 2026
"Fran made my insurance process very easy. Very helpful and knowledgeable. Thank you!"
"Thank you, Belinda! I'm happy to hear that Fran made your insurance process easy and was able to assist you with her knowledge. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Hinson Chen
January 3, 2026
"Very professional, responsible, efficient and with smooth communication"
"Thank you, Hinson! I'm happy you found our service professional and efficient. We always aim for smooth communication and responsibility in all our interactions. If you need anything else, feel free to reach out!"
Huiju Park
December 27, 2025
"Nick is very kind and professional!"
"Thank you, Huiju Park! I'm happy to hear that you found us to be both kind and professional. We appreciate your feedback and are here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Darien Guy
December 18, 2025
"The agent I worked with was very helpful with finding me the best deals to lower my rate!"
"Thank you, Darien! I'm happy to hear that our team was able to assist you in finding great deals to lower your rate. We always aim to provide the best service possible. If you have any more questions or need further assistance, feel free to reach out anytime!"
michelle lavigne
December 17, 2025
"Super helpful staff. I’ve been with State Farm for over 20yrs and have always had positive experiences."
"Michelle, thank you for your wonderful feedback! I'm happy to hear that our team has been helpful and that you've had such positive experiences with us over the years. We truly appreciate your loyalty and look forward to continuing to serve you. If you ever need anything, just let us know!"
Linda
December 16, 2025
"Nick was very knowledgeable and kind. He helped me get new health insurance and I appreciate that. He was very helpful. I would recommend him to anyone who needs insurance."
"Thank you, Linda! I'm happy to hear that I was able to assist you with your health insurance needs. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Brad Schmidt
December 15, 2025
"I just want to say that anytime that I’ve called Nick Romo’s office I have the pleasure of speaking with a very friendly and very helpful lady. If I’ve had something messed up on my end they are so easy going to get stuff all straightened out. An all around great office!"
"Thank you, Brad! I'm happy to hear that our team has been friendly and helpful whenever you call. We strive to make every interaction as smooth as possible. If you ever need anything else, feel free to reach out!"
STEWART PRINEAS
December 15, 2025
"Fran was very helpful to choose the right coverage for my home insurance"
"Thank you, Stewart, for sharing your experience! I'm glad Fran was able to assist you in selecting the right coverage for your insurance. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Brenda Florian
December 11, 2025
"Very helpful"
"Thank you, Brenda! I'm glad you found our service helpful. If there's anything more we can do to improve your experience, feel free to let us know. We're here to assist with any questions or needs you might have!"
Margaret Nasi
December 4, 2025
"I worked with Catrina. She was super helpful answered all my questions and very kind! I will definitely be using state farm for all my insurance needs!"
"Thank you, Margaret! I'm happy to hear that Catrina was able to assist you so well. We appreciate your trust in us for your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime!"
谭笑
December 3, 2025
"Fran was very helpful. Great customer service. Great price"
"Thank you for your wonderful feedback! I'm glad to hear that Fran provided you with excellent service and a great price. Our team is dedicated to delivering top-notch customer service. Let us know if there's anything else we can assist you with!"
Kaila Davis
December 1, 2025
"Fran from State Farm was very responsive and helpful in setting me up with vehicle insurance!"
"Thank you, Kaila! I'm happy to hear that Fran was responsive and helpful in setting up your insurance. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime!"
Galal Hassanein
November 25, 2025
"The best customer service with knowledge when I need it is There any times they help you, they support you and the most best Think ever they do the stuff on the documents fast thank you so much. God bless you."
"Thank you, Galal! I'm happy to know that you appreciate our team's support and efficiency with your documents. Your kind words mean a lot to us. Let us know if there's anything else we can assist you with!"
Pradeep Ambrose
November 25, 2025
"Fran was great in taking me through the options and getting me renters insurance on my new apt - thanks Fran!"
"Thank you, Pradeep! I'm happy to hear that Fran was able to assist you with your insurance needs. We appreciate your feedback and are here if you need anything else. Enjoy your new apartment!"