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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Minkyeong Kim

March 1, 2023

5  out of  5 rating by Minkyeong Kim
"I made new car insurance in this company. This place is so professional. Actually, I want to know about several things (international license, adding driver and etc.). They answered those things kindly and it helped me a lot."

Miranda Roche

February 24, 2023

5  out of  5 rating by Miranda Roche
"Worked with Melissa, absolutely the best. Was warm and welcoming. She made sure I was completely aware of all of my coverages so I could make the best decisions for both my car and my life insurance."

Jordan Trice

February 24, 2023

5  out of  5 rating by Jordan Trice
"Cut my auto insurance in half and did it quickly and efficiently."

Mr. Raven Fanatic

February 20, 2023

5  out of  5 rating by Mr. Raven Fanatic
"Easy to deal with! Great rates! Efficient service! Friendly people!"

Shadasha Ross

February 19, 2023

5  out of  5 rating by Shadasha Ross
"The best rate I could find !! Very fast & prompt communication! Nick is definitely that guy he makes it happen !! Thank you SOO MUCH NICK"

Chau Pham

February 3, 2023

5  out of  5 rating by Chau Pham
"I don’t know why I didn’t use State Farm to begin with! I can’t recommend Catrina enough. She answered all my questions and helped me get auto insurance that’s right for me at an affordable rate (she informed me of discounts I was unaware of). Very responsive with friendly service."

Clark Young

February 3, 2023

5  out of  5 rating by Clark Young
"I've worked for a business that switched to working with Nick about 3 years ago. He has always been easy to contact, connected, and willing to help. When it was time to purchase insurance for my own business, his involvement with local affairs and investment in the community drew me to his group. His pricing is agreeable to alternatives, but his availability make any difference worth it to go with him."

Joshua Lamos-Sweeney

January 31, 2023

5  out of  5 rating by Joshua Lamos-Sweeney
"Haven't had to make a claim yet, but I have been with State Farm for a while. As for policies, Nick's office does a great job explaining everything, and they've done a great job of giving advice on tailoring my policy to my needs."

Glenn Newberger

January 27, 2023

5  out of  5 rating by Glenn Newberger
"Nick made it clear and easy to get insurance for our business."

Ra Gar

January 22, 2023

5  out of  5 rating by Ra Gar
"His staff is very professional and helpful."

Sarah Richer

January 5, 2023

5  out of  5 rating by Sarah Richer
"Nick is great! He is always responsive and is very knowledgeable. He helped me through the process of insurance for my first home and is now assisting with car insurance. I would not go to anyone else!"

Alison Mueller

December 29, 2022

5  out of  5 rating by Alison Mueller
"Catrina was very helpful getting both me and my boyfriend set up with State Farm insurance. She made it simple for me to switch my insurance to New York state and for my boyfriend to switch from another provider. We are both very happy with our new rates and also having a agent local to us in Ithaca!"

Hugh Manoli

December 28, 2022

5  out of  5 rating by Hugh Manoli
"Everyone was Great!"

John Montgomery

December 27, 2022

5  out of  5 rating by John Montgomery
"Nick and company have always been professional and efficient. Whenever I've needed a timely response, they have always been there."

Barbara Coyle

November 23, 2022

5  out of  5 rating by Barbara Coyle
"personal, thorough and timely.....very helpful!"

Kelly Johnson

November 18, 2022

4  out of  5 rating by Kelly Johnson
"Friendly and prompt service"

Anya O.

November 16, 2022

5  out of  5 rating by Anya O.
"Nick has been my agent for car, apartment, and homeowner insurance over the last 5 years. I can trust him to help me find a good rate, and he and his team are very responsive and proactive. Definitely a great office to work with!"

Samuel Peterson

November 15, 2022

5  out of  5 rating by Samuel Peterson
"So helpful in developing policy for pretty complex property scenario. Thanks."

Professor Rivera

November 5, 2022

5  out of  5 rating by Professor Rivera
"Working with Nick is a pleasure. He is great at follow up and genuinely cares. I recommend him and welcome more opportunities to work him. For the record, I'm a realtor, educator and mother of 7. I value folks that provide efficient service and problem solve at the first opportunity."

sylvester patterson

November 5, 2022

5  out of  5 rating by sylvester patterson
"Nick has been my agent since 2019 I have all my insurance policy’s with his office. He is best insurance agent I have ever dealt with. I continue to be a customer of State Farm and Nick is big reason for that!!"


November 4, 2022

5  out of  5 rating by kingjnx
"Nick and his team are so helpful and friendly. If you're looking for auto, home, and life insurance I recommend calling or visiting this office!"

hector feliz

November 4, 2022

5  out of  5 rating by hector feliz

haj aziz

November 3, 2022

5  out of  5 rating by haj aziz
"Nick was very knowledgeable and easy going, he made purchasing a bundle for home and auto insurance a breeze. Nick’s connection and knowledge about the local community makes me feel secure and comfortable if I’m ever faced with an insurance issue."

Jay Nerf (Jaynerf176)

October 26, 2022

5  out of  5 rating by Jay Nerf (Jaynerf176)
"Nick Romo is excellent to work with, highly professional, and an all-around good guy! Highly recommend him for your insurance needs"

Joe Waddell

October 24, 2022

5  out of  5 rating by Joe Waddell
"Catrina is wonderful! I had a lot of questions and concerns, and she was patient and answered everything thoughtfully. My policy is better than it was with my previous insurer, and significantly cheaper. Highly recommended to get a quote from the folks here."