Insurance Account Representative - State Farm Agent Team Member
Full Time in Ithaca, NY
Responsive recruiter
Replies within 24 hours
Benefits
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Account Representative – Service & Sales Focus The Romo Agency – State Farm Insurance
Serve customers. Sell solutions. Build your career.
The Romo Agency is seeking a motivated and customer-focused Account Representative who understands that exceptional service and strong sales go hand in hand. In this role, every customer interaction is an opportunity to build relationships, identify needs, and provide coverage solutions that make a lasting difference.
This is a fully licensed position (Property & Casualty and Life & Health). If you are not yet licensed, we provide full support to help you obtain the required licenses.
What You’ll Do
- Respond to customer inquiries and provide prompt, professional service.
- Manage policy changes, renewals, and billing questions.
- Conduct policy reviews to identify opportunities for additional coverage.
- Educate clients on available insurance options and tailor solutions to meet their needs.
- Maintain accurate records of customer interactions and follow-up actions.
What You Bring
- Strong communication and relationship-building skills.
- A service-oriented approach with confidence in discussing products and coverage.
- Organizational skills and attention to detail in a fast-paced environment.
- Prior experience in insurance, customer service, or sales preferred.
- Licensed in Property & Casualty and Life & Health, or willingness to obtain with agency support.
Why Join The Romo Agency
- Competitive pay structure with performance-based bonuses.
- Licensing support and paid training provided.
- Clear career advancement opportunities within a successful agency.
- Supportive, team-oriented culture that values growth and collaboration.
- Opportunity to make a meaningful impact helping customers protect what matters most.
If you’re driven to provide outstanding service while growing your income through sales success, apply today to join The Romo Agency.
Compensation $50,000.00 - $70,000.00 per year
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none